MobileRead Forums - View Single Post - Content Special Offers for new Kindle (KSO)

waterpony · 06-28-2011, 12:07 AM

Hi all,

I'm new here, and just wanted to add my experience. I was able to get a 19.99 skin and used a promotion code with no problems...so I guess that works.

Now, on the other hand, GPS offer did not show on my Kindle. Since my GPS does not calibrate properly (I've had it for over 6 years so it served me well), I thought I'd like to take advantage of the offer. A while ago, when I just got the Kindle, one of the offers was missing so CS rep credited my account for the value of the offer (I think it was 10$ for $20 gift card) without any problems. I called CS to inquire about the missing GPS offer and was given quite a bit of run around. At one point, the CS rep even stated she was not aware of this offer so I have to quote the Amazon web site that had it listed. To make the long story short, I asked to speak to the supervisor, and after a lengthy wait and some explaining I got $20 credit to my account.
So, if you have an offer missing, call CS and be persistent - while they may not have a way to push the offer specifically to your Kindle (at least that's what the CS was claiming), they can still give you credit.
Hope this helps...

06-28-2011, 12:07 AM	#328
waterpony Junior Member Posts: 1 Karma: 10 Join Date: Jun 2011 Device: Kindle	Hi all, I'm new here, and just wanted to add my experience. I was able to get a 19.99 skin and used a promotion code with no problems...so I guess that works. Now, on the other hand, GPS offer did not show on my Kindle. Since my GPS does not calibrate properly (I've had it for over 6 years so it served me well), I thought I'd like to take advantage of the offer. A while ago, when I just got the Kindle, one of the offers was missing so CS rep credited my account for the value of the offer (I think it was 10$ for $20 gift card) without any problems. I called CS to inquire about the missing GPS offer and was given quite a bit of run around. At one point, the CS rep even stated she was not aware of this offer so I have to quote the Amazon web site that had it listed. To make the long story short, I asked to speak to the supervisor, and after a lengthy wait and some explaining I got $20 credit to my account. So, if you have an offer missing, call CS and be persistent - while they may not have a way to push the offer specifically to your Kindle (at least that's what the CS was claiming), they can still give you credit. Hope this helps...