Quote:
Originally Posted by HarryT
An automated acknowledgement of the fact that the e-mail has been received, however, would be a great improvement.
|
That would go a long way , there is nothing worse than thinking an e-mail has gone into a ' black hole '.
When I was in employment it was drilled into us that when we were not expected to be in the office , we had to configure our e-mail assistant to automatically advice customers of our absence , and offer alternative contact .