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It'd be pretty easy to justify why they haven't made it public about the firmware.
Looking at it as optimistically as possible... (for a change)
Their support guys are as busy as they could possibly be working on new functionality and enhancements in the new firmware. The more time they spend dealing with support issues the less time they have to spend on the new firmware.
They fixed a few problems in an interim firmware, however it isn't a worthwhile upgrade for the vast majority of their customers, so rather than make it public and then have to both deal with more problems "Uh, I done messed it up" and give customers the hassle of a firmware upgrade which did very little they're only suggesting it to people who need it.
And when they get the next firmware done, which will do everything people have been asking, with the little bugs fixed, and folders... they'll make it public it's available and recommend people upgrade to it.
In the meantime they're keeping a low profile while they get hard to work on it.
How's that for optimistic Harry? :P
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