MobileRead Forums - View Single Post - If you need help with your Literati come here!

lady_morana · 06-26-2011, 01:06 PM

The problem is that I have 2 in the same shape. Both tried a factory reset. multiple times. Neither worked.

They have a 1 year guarantee. Both lasted less than 3 months.

So when it happens again, Sure I can get a new one sent to me for up to a year. But after that I have to just toss it away.

So I spent all that money one something that MIGHT only be good for 1 year. There is nothing I can do at home to fix this problem. From what I am reading, it happens a LOT! There is no restore disk. There is a limited time guarantee.

My last book reader lasted for 4 years and cost the same amount of money.

And I cannot even get a new white one. They are out indefinitely. I have to now have 2 black ones. And they said up to 8 weeks for the delivery of the new ones...after I receive my box to mail it back in. And I was told a new box would arrive 2 weeks ago.

Sorry for the rant, but I thought that this might be at least a semi decent book reader. Shouldnt have been suckered in I guess.

06-26-2011, 01:06 PM	#241
lady_morana Member Posts: 20 Karma: 10 Join Date: Jun 2007 Device: Axim V50, MobilePro 770	this sucks The problem is that I have 2 in the same shape. Both tried a factory reset. multiple times. Neither worked. They have a 1 year guarantee. Both lasted less than 3 months. So when it happens again, Sure I can get a new one sent to me for up to a year. But after that I have to just toss it away. So I spent all that money one something that MIGHT only be good for 1 year. There is nothing I can do at home to fix this problem. From what I am reading, it happens a LOT! There is no restore disk. There is a limited time guarantee. My last book reader lasted for 4 years and cost the same amount of money. And I cannot even get a new white one. They are out indefinitely. I have to now have 2 black ones. And they said up to 8 weeks for the delivery of the new ones...after I receive my box to mail it back in. And I was told a new box would arrive 2 weeks ago. Sorry for the rant, but I thought that this might be at least a semi decent book reader. Shouldnt have been suckered in I guess.