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Old 06-26-2011, 06:15 AM   #8
ivanjt
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Posts: 858
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Join Date: Aug 2010
Location: South of France
Device: kindle dx; eDGe
Quote:
Originally Posted by Filark View Post
What recourse do people have now if they get the WSoD? Will SupporTrix help? Anybody know?
Apparently, from another thread, they only do telephone calls on software - NO hardware repairs!

So, unless whoever bought the IP also got the manufacturing information and supplier parts lists <b>AND</b> are prepared to do something about it, then we are dead in the water.

We do repair notebooks but only those for which we can get parts and information from the manufacturers. With Entourage being dead we have no point of contact for getting the information - circuit diagrams would be the least requirement but even a full parts list would help (ex-entourage people like to make a donation?).
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