As above, I am currently locked out of my Nook STR after a hard reset (as recommended by a support staff on nook chat) to solve the issue of fonts fading out (which I have come to realise, is not the problem with my set, but the problem of not refreshing every page)
The staff has claimed that the S/N on my Nook is wiped off their data base with my B&N account. But I am getting the error message of:
Error
Sorry we're having trouble setting up your Nook. Please shutdown the device and try again.
If the problem persists, contact Customer Support at 1-800-THE-BOOK (1-800-843-2665)
And there's nothing I can do about it! The staff says the only way out is to return the device (but that is not possible, I'm outside the states and they are unable to ship a replacement unit
to where I live)
Are there anyone who faced a similar (or perhaps, the same!?) problem as I did?
Can anybody help? I know I can go about rooting the device (which I probably will) but I'm seeing if there is any way out other than rooting it.. I'm afraid if after rooting, I might not be able to receive firmware upgrades (although devs will most probably support them...)