When I tried to turn my PE on, it brought up the initializing screens. It's gotten to the third white dot on the tablet side and just sits there. I've tried the reset button and forcing the update on it (I'd already updated to Ermine before all this started and had no problems for several weeks). When I finally got to the "Updating Software" screen, it got stuck for 30+ minutes. After hitting reset again to get out of that (holding the power switch had no effect), I tried a second time with that flash drive (the first flash drive was apparently not recognized) and it moved past the "Updating Software" screen...only to get stuck back at three dots like the problem I started with. Help!
I don't know if it is relevant, but before I got stuck here with my PE, I usually had to turn it off by holding the power switch because it froze. The cause of the freeze was inconsistent. I had no problem starting it back up after any of those forced power downs. After turning it off "properly" (hold down rotate and select power down), it would not power back up, I just got stuck at those three dots.
Any ideas? I had just started to rely on this little device when it pulled this stunt.
I have seen a few instances across the boards where taking the same action about 42 times yields a different result the last time, but I don't have time to force the update within the boot process 42 times.
Obsessed, although it was new from Woot, my service agreement with SquareTrade states that there are a few notable exclusions, including "Product failures within the first 60 days: We don't cover items that are dead on arrival or that fail within the first 60 days." This appears to be true even though my coverage starts on the day I purchased it.
Let me know if there's any more info I can provide to get more ideas. I certainly don't want to get in my own way.
