|
I've purchased a lot of books from Kobo, both with coupons and without.
The last problem I had with Kobo took over 2 months to resolve.
I emailed them about an issue with another book (horribly formatted) I purchased over a week ago and have yet to hear anything, other than their automated response with the ticket number.
I would shop there more if I felt they valued my patronage, but their lack of customer service is very annoying.
|