Thread: EE Dualbook Hardware Repair
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Old 06-25-2011, 02:07 PM   #8
obsessed2
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Posts: 1,041
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Join Date: Apr 2011
Location: Virginia
Device: Pocket Edge X 2 , Edge, gTab, Kindle Fire, Nextbook 7S
Quote:
Originally Posted by Emeralds View Post
I have a PE that I am considering getting serviced. I've already tried many of the things suggested throughout the forums (I previously posted more details in this forum). My question: I purchased a SquareTrade Warranty when I got my PE from Woot, but they don't cover failure in the first 60 days. Should I try to use the SupporTRIX service Entourage suggests or just go straight to SquareTrade...after 60 days (I purchased the PE about 7 weeks ago and it stopped working about a week ago)?

I'm also open to additional suggestions on how to fix it myself.
Is the PE you bought from Woot refurbished? If it is new it is covered from day one. Straight from their website:

For New Items: Coverage lasts 2-5 years as indicated at the time that you purchase your warranty. This coverage starts on the date of purchase of the covered item.

http://www.squaretrade.com/pages/lea...warranty-buyer
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