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Originally Posted by koland
I do think the rep that sent me a written response was correct (vs one told over the phone) -- it looked like the typical cut/paste from their "answers to customer issues" emails, including that every customer should receive every offer, without qualification. However, that doesn't mean that some don't get skipped if they don't have wifi on at night (seems download batches typically are sent during slow times on their server or are triggered by a midnight job).
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I have cut & paste email response also:
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The special offers are updated regularly when your Kindle is connected wirelessly.
If you haven't connected your Kindle recently to a WiFi network, you will see a message on your Kindle screensaver reminding you to connect to a WiFi network for updates, including new offers.
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