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taming · 06-17-2011, 05:57 PM

Yes, though Kobo staff don't always read everything here as it is not part of their formal help/support. The actual Kobo support folks ( http://getsatisfaction.com/kobo and the phone support, etc) just keep on getting better at what they do.

Returning the device and getting a new one in the usual way would have worked out just fine for me. That's probably the way to go when folks have problems.

06-17-2011, 05:57 PM	#80
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	Yes, though Kobo staff don't always read everything here as it is not part of their formal help/support. The actual Kobo support folks ( http://getsatisfaction.com/kobo and the phone support, etc) just keep on getting better at what they do. Returning the device and getting a new one in the usual way would have worked out just fine for me. That's probably the way to go when folks have problems. Last edited by taming; 06-17-2011 at 05:59 PM.