|
Update:
Audible called while I was gone needing my KSO's serial number. I call back and the person needing that info is already gone for the day (which I fully expected); so I gave the CS rep the number and he added it to my file. I also find out that I'm not the only one with this problem.
My big question is: if they knew this was a problem, why did they wait over a week to ask for my serial number?
Stay tuned...
|