A week ago today, I attempted to sign up for the
KSO Audible promo: 6 months of Audible for only $6. After hitting the Get Started button from the link, I was greeted with this message:
Quote:
Thanks for Your Interest in 6 for 6
We're having some trouble getting you signed up for the offer.
Remember:
You can only take advantage of 6 for 6 if you have a Kindle with Special Offers registered to your account, are not a current Audible member, or if you haven't taken this offer before.
If you meet these criteria, we're happy to get you into the offer now. Just email us or call...
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Well, I meet the criteria; so on the phone I go to get this resolved. The CS rep was unable to sign me up after several attempts at his end and said he'd pass it on to someone who could. Should be a matter of hours or a day or two. For my inconvenience, he gives me a free audiobook.
Two days later (Thu), still getting rejected. So I call back and get the same results.
Two more days pass (Sat) and still no luck. On the phone again and told a team is working on it. Call back Tue if not signed up by then. For the second time, I was given a free audiobook for the inconvenience.
Well, today is Tue and I'm still getting rejected. Time for my 4th phone call, which yields the same results as my last one. Only this time, someone from the team working on my problem would be calling me tomorrow (Wed).
What is so difficult about this that it takes over a week to resolve?
I get the feeling that Audible (an Amazon company) doesn't want me for a customer. So much for Amazon's vaunted customer service.