Quote:
Originally Posted by smoggy
HarleyB: I was just over to
http://goodereader.com/blog/electron...s-of-problems/
And I am not the only one with issues with multiple Kobos.
And there seems to be a trend when you are escalated to tier 2 support,
don't hold your breath. It seems at this point we are ignored, and the hope
is that we go away.
There is one fellow on his third. one fellow awaiting his fourth
and a bunch that gave up & returned them.
I'd post them here, but why waste the space just to prove a point?
Kobo tech support - If you really Do read these
What is going on with the dead silence at tier 2 support?
Do you really want to alienate your users that badly? |
While I agree their tech support is lacking, you do realize the "news" on that site you just posted is from over a year ago and is refering to the original kobo; The issues he's mentioning were fixed back in June of last year, and there has been since another firmware update that brought it up to par with the Wifi in november (minus the wifi portion of course). While I understand the need to prove a point, at least use information that is current
