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smoggy · 06-13-2011, 07:46 PM

HarleyB: I was just over to

http://goodereader.com/blog/electron...s-of-problems/

And I am not the only one with issues with multiple Kobos.
And there seems to be a trend when you are escalated to tier 2 support,
don't hold your breath. It seems at this point we are ignored, and the hope
is that we go away.

There is one fellow on his third. one fellow awaiting his fourth
and a bunch that gave up & returned them.

I'd post them here, but why waste the space just to prove a point?

Kobo tech support - If you really Do read these
What is going on with the dead silence at tier 2 support?

Do you really want to alienate your users that badly?

06-13-2011, 07:46 PM	#19
smoggy Member Posts: 20 Karma: 9590 Join Date: Jun 2011 Location: Campbell River, BC. Device: Kobo	HarleyB: I was just over to http://goodereader.com/blog/electron...s-of-problems/ And I am not the only one with issues with multiple Kobos. And there seems to be a trend when you are escalated to tier 2 support, don't hold your breath. It seems at this point we are ignored, and the hope is that we go away. There is one fellow on his third. one fellow awaiting his fourth and a bunch that gave up & returned them. I'd post them here, but why waste the space just to prove a point? Kobo tech support - If you really Do read these What is going on with the dead silence at tier 2 support? Do you really want to alienate your users that badly?