Quote:
Originally Posted by TommyCooper
However, what if you simply want to know :
'Do you know someone who has a ebook reader but isn't using it?' 
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Then you won't even get accurate results for
that question, since people like vivaldirules (and I as well) are going to abstain from voting! I know that the choices in my example are definitely more confusing than "yes or no", but if clarity is an issue then including a "n/a" option (possibly explained in the first post as being the option for those who don't know someone else with a reader, though that's hardly necessary if we're trying to keep things simple) provides a simple out for people like me who don't have any way to offer out input in a way that's informative for the person who created the poll.
Also, keep in mind that while extra options might initially be more confusing than yes/no, if they're worded clearly then it actually forces the person answering to give more thought to the input they're offering, and any text replies they leave might end up being more informative.