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MacEachaidh · 06-12-2011, 10:51 AM

It's only 14 months old! (Yes, I know the warranty is only 12 months.

)

Bear with me, and I'll give you details of what's happening. I'd really appreciate any suggestions people might make:

A couple of nights ago, I fell asleep reading from the Story. Next morning, I noticed that the "screen-saver" hadn't cut in, and the screen hadn't timed out (it always has before). Instead, the display was still showing the page I'd been reading when I fell asleep.

Since then, the screen-saver just doesn't come up. Also, the books that are on my SD card show up, but in the menu listing they now have a little icon (apparently representing the SD card itself) beside them - there's never been one there before, and I've not seen any mention - in the manual or on the website - that the Story had this capability.

This all seems very weird to me. It's not as if I've been playing with the Settings at all - I haven't. It just happened - literally - overnight.

So, I tried connecting the device to my PC, copying all the book files off into a holding folder on my desktop, and then I deleted all the files on the Story, and all its default folders. I copied the firmware EBOOK.HEX file onto it, then disconnected and rebooted the device.

It went through the firmware upgrade, then - to my surprise - showed the menu exactly as before, with all the books listed that are no longer on the device. The menu clearly isn't refreshing, and I can't find any way to make it do so. Shutting the device down and rebooting it just brings up the same menu, listing all the books that aren't on there. If I use the menu to try to open one of these, it starts the loading procedure, then pauses for about 30 seconds, then comes back to the menu ... without opening the book (obviously) but with it still listed in the menu.

I tried copying some new ePubs onto the device, then rebooting it ... but they don't show up in the menu. The menu isn't refreshing. If I put the books that are listed on the menu back onto the Story, they'll then open fine from the menu, but nothing that's not already on the menu will.

I've tried all this with both the 1.71 and the 1.86 firmware ... same result with both.

Has anyone got any suggestions about what might be happening? Better still, suggestions about how to fix all this?

Thanks!

06-12-2011, 10:51 AM	#1
MacEachaidh Browser Posts: 745 Karma: 578294 Join Date: Apr 2010 Location: Australia Device: Kobo Touch, Kobo Aura HD	Is my Story dying? It's only 14 months old! (Yes, I know the warranty is only 12 months. ) Bear with me, and I'll give you details of what's happening. I'd really appreciate any suggestions people might make: A couple of nights ago, I fell asleep reading from the Story. Next morning, I noticed that the "screen-saver" hadn't cut in, and the screen hadn't timed out (it always has before). Instead, the display was still showing the page I'd been reading when I fell asleep. Since then, the screen-saver just doesn't come up. Also, the books that are on my SD card show up, but in the menu listing they now have a little icon (apparently representing the SD card itself) beside them - there's never been one there before, and I've not seen any mention - in the manual or on the website - that the Story had this capability. This all seems very weird to me. It's not as if I've been playing with the Settings at all - I haven't. It just happened - literally - overnight. So, I tried connecting the device to my PC, copying all the book files off into a holding folder on my desktop, and then I deleted all the files on the Story, and all its default folders. I copied the firmware EBOOK.HEX file onto it, then disconnected and rebooted the device. It went through the firmware upgrade, then - to my surprise - showed the menu exactly as before, with all the books listed that are no longer on the device. The menu clearly isn't refreshing, and I can't find any way to make it do so. Shutting the device down and rebooting it just brings up the same menu, listing all the books that aren't on there. If I use the menu to try to open one of these, it starts the loading procedure, then pauses for about 30 seconds, then comes back to the menu ... without opening the book (obviously) but with it still listed in the menu. I tried copying some new ePubs onto the device, then rebooting it ... but they don't show up in the menu. The menu isn't refreshing. If I put the books that are listed on the menu back onto the Story, they'll then open fine from the menu, but nothing that's not already on the menu will. I've tried all this with both the 1.71 and the 1.86 firmware ... same result with both. Has anyone got any suggestions about what might be happening? Better still, suggestions about how to fix all this? Thanks!