MobileRead Forums - View Single Post - Read in Store expiring immediately on Nook Color

wouql · 06-11-2011, 12:13 PM

I've been having some issues with the Read In Store feature on my Nook Color, which is a bummer because it's one of the main selling points that pushed me towards the Nook. The odd thing is that I can't find *anyone* who's having the same difficulties, either store associates or online.

Sometimes when I try to read a book in store, either when the loading process starts, or after it finishes and the book opens up, the book will immediately kick me out and tell me my reading time for that book for today has expired - even though I *just* opened it and haven't read it in over 24 hours. I'd say this happens between 30%-50% of the time I try to read a book in store. And since it's so sporadic, I can't figure out exactly what produces it.

Some observations:

It's never happened on a brand new book. I only see this when resuming a book I've already started.

It seems to happen more frequently at a store when you start the book at a *different* B&N. I have one right next to my work, and one right next to my house, so I do alternate between 2 different locations. If I open a new book at Store A, wait several days, then try to read it at Store B, the chances of it happening are higher. But then sometimes it works. It's so sporadic that I can't figure out exactly what's going on!

It's happened on both the 1.1 and 1.2 (currently on 1.2) update; I haven't noticed any change in frequency based on which version of the software I'm on.

I've tried Google, taking it into a store, and calling the support number. No luck.

Tried factory resets several times (including with a store associate who was on the phone with the store's - not individual - B&N Technical Support) and couldn't fix the issue. Am I all alone, or has someone else seen this behavior?

06-11-2011, 12:13 PM	#1
wouql Junior Member Posts: 1 Karma: 10 Join Date: Jun 2011 Device: Nook Color	Read in Store expiring immediately on Nook Color I've been having some issues with the Read In Store feature on my Nook Color, which is a bummer because it's one of the main selling points that pushed me towards the Nook. The odd thing is that I can't find anyone who's having the same difficulties, either store associates or online. Sometimes when I try to read a book in store, either when the loading process starts, or after it finishes and the book opens up, the book will immediately kick me out and tell me my reading time for that book for today has expired - even though I just opened it and haven't read it in over 24 hours. I'd say this happens between 30%-50% of the time I try to read a book in store. And since it's so sporadic, I can't figure out exactly what produces it. Some observations: It's never happened on a brand new book. I only see this when resuming a book I've already started. It seems to happen more frequently at a store when you start the book at a different B&N. I have one right next to my work, and one right next to my house, so I do alternate between 2 different locations. If I open a new book at Store A, wait several days, then try to read it at Store B, the chances of it happening are higher. But then sometimes it works. It's so sporadic that I can't figure out exactly what's going on! It's happened on both the 1.1 and 1.2 (currently on 1.2) update; I haven't noticed any change in frequency based on which version of the software I'm on. I've tried Google, taking it into a store, and calling the support number. No luck. Tried factory resets several times (including with a store associate who was on the phone with the store's - not individual - B&N Technical Support) and couldn't fix the issue. Am I all alone, or has someone else seen this behavior? Last edited by wouql; 06-11-2011 at 12:16 PM.