Quote:
Originally Posted by Edward_R
I was thinking along the lines of hardware support
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I think the need for hardware support tends to be luck of the draw, and tends to be known, as was your case, in the first couple of weeks. You probably either get a solid, problem-free hardware device or you don't.
So probably less of a need for ongoing hardware support as much as a need for being able to return the thing within a certain window (since no one's around to fix them anymore).