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Old 06-10-2011, 04:42 AM   #27
DMB
Old Git
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Posts: 958
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Join Date: Aug 2010
Location: Switzerland (mostly)
Device: Two kindle PWs wifi, kindle fire, iPad3 wifi
I think your CS person may just have been ignorant and told you what he thought without ever having checked. When I rang Amazon about the problems with my K3 that turned out to be due to the cover, it took me three goes before I got to talk to someone who was clued up and genuinely helpful. They were all polite and friendly, but only one knew what was what.
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