Thread: Kindle Replacements Are Not Used...hmmm
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Old 06-08-2011, 05:50 PM   #23
Nyssa
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Posts: 6,180
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Join Date: Dec 2010
Location: Florida, USA
Device: Kindle Paperwhite (2nd Gen)
Quote:
Originally Posted by Nyssa View Post
My husband's replacement Kindle was brand new (his fell off of the roof of our car), as per the Amazon CS rep. My understanding is that the replacement I'll be getting next week, due to fading keyboard letters, will also be brand new. I did not ask whether it was a referb or not, but the CS said they were aware of the issue with some Kindles and that the "newer models" no longer have that problem.
It turns out that my replacement is not brand new...at least not if the "R" in the tree truly does mean "Refurbished". Plus, I received a USB cable, but not the wall charger nor the instruction booklet.

That being said, the unit looks great, and there is no obvious sign of use. I think (and hope) that I'll get to enjoy this Kindle as much as I did my original, if not more.
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