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Old 03-12-2008, 09:56 PM   #18
delphidb96
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Posts: 2,999
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Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Quote:
Originally Posted by Sharone View Post
Yeah I'm thinking it might be the battery too.

In any case, I just wanted to get the return procedure for NAEB customers. Never hurts to just know; the info might come in handy in the future.

binzer, do you mean, email bookeen support or NAEB? I have already sent en email to shop@naebllc.com but I haven't received anything from them yet. I was hoping Derek would answer my question here.
Never Fear! WonderDerek is Here!

And WonderDerek says: Put in a return request to support@bookeen.com. Yep. We're too small to have in-house repairs at this time and shipping to us and then having us ship to Bookeen, and reverse upon repair, adds too much time to the process.

Derek
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