I'm pretty sure enTourage is down to 2-3 part-time people at this point. Most people are probably working other jobs now, having quit altogether or remaining somewhat available to enTourage if and when something needs doing. Management itself are probably all gone except for possibly someone like the President & CEO who is probably most likely no longer drawing pay and may be part-time themselves. There's no receptionist even, and I wonder how long they'll even be able to retain their (empty) offices. Indeed, they may already lost the office space, with the new tenants (or property management) forwarding any mail to a PO box (office space is incredibly expensive when, especially with almost no sales and practically noone even working there anymore).

Level 3 support probably is down to a single part-time person (likely one of the core developers) who checks things once a week. Same with RMAs and repairs.

You'll notice that none of the admins are patrolling these forums anymore to even just casually read posts (although they do seem to remain active in banning people and responding to spam alerts).

Again, having gone through such a "shutdown" myself at a startup (which fizzled down to just one person operating out of a condo), the above is my guess based on observations and my own experience in apparently identical circumstances.