Quote:
Originally Posted by borisb
I've always kind of worried that this might be the case. It suggests that if you lose/destroy your eDGe, your backup will be useless in trying to restore your data to your replacement device...
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Unless tech has some magic way to extract the esi file. Speaking of tech, it's nothing like it used to be. The phone is answered by a semi rude outsourced "level 1" tech, whose job seems to be to take info and assure you you case will go to a level 3 support person. Unfortunately, I never heard back on my last support request; I'm not very confident at this moment.