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Old 04-18-2011, 04:15 PM   #9
borisb
Edge User
 
lol, Cheyenne

Janhall_us, try holding the stylus by it's very end and (admittedly crudely) try writing on the LCD screen in Maple Paint. The suggestion is to make sure your hand and clothing are 3-4" away from the surface of the eDGe at all times. You shouldn't see any of those lines. The LCD screen can be sensitive to static and a light touch by any object and will cause the screen to think there's input at that point of contact.

Since all the lines are pointing at one spot on the screen (top left corner), that's likely where something is touching it. If nothing else, it could be the bezel itself is pressed too tightly and just applying some pressure to the eDGe along the bezel (or on the screen with a stylus) is causing a contact to be triggered in that corner. If you're definitely not touching that area, then I would push Tech Support with an email of the photo you sent and insist you're not touching it in that area and insist that the bezel/screen may have a defect in that area.

Note that this multi-touch problem is endemic to resistive and capacitive screens, and is why the Wacom-pen-enabled eReader side is the best, hands down, for writing.