I have a 3-month-old PE, that I paid $350 for(!), that has had a hardware problem on the LCD side from the start. Any and all writing on the LCD produces streaks of lines running to the upper left corner for every lift of the stylus. I am absolutely positive it's not a result of me touching or getting anywhere near the screen, and I've tried a different stylus (I also have an EE). I say it's a hardware problem because if you rotate the screen, the area that the lines terminate in also changes to reflect the new orientation, and it persisted across the 1.6 Golden update and the 2.2 Beta update.

Entourage has had a ticket on this problem since early Februrary. Every time I contact them I'm told someone will get back to me or the issue is being escalated and the new level will contact me. No one has ever gotten back to me. I have an extended warranty on the PE through SquareTrade and also from my CC, but neither will touch it because it's still "under manufacturer's warranty". I know I'm not the only one in this situation, any suggestions as to where to go from here?