Let me know if you find a cure! I'm suffering from the same addiction, and getting worse! I just bid on an EE (which I absolutely do not need, but hope I win! ). If I do buy it, I will be joining Team Red!

I'm glad you got through to Tech support in the end, Qwill. It sounds to me like they are now acting just like a "normal" company -- sometimes you have to push fairly hard to get your message through.