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But I thought there was a lot of bad press because the people who were buying didn't really understand/know what they were buying. I also thought there were a large number of returns from HSN, but I didn't really follow it because I wasn't interested in the PE that much. I just wonder if it was an overall positive experience, HSN. I don't doubt that they sold a lot of units at first, but I'm not sure what the net sales were after returns.
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Originally Posted by kenjennings
I didn't hear any of that. Anyone have any links about it?
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After the HSN sale, there were many comments left at the HSN Entourage site page. (I don't know if it is still up or not.) If you spent some time reading them, it became very clear that about half the people that commented really didn't like the device and the other half did. It also became fairly clear in those comments that most of the negative comments came from people who really didn't seem to understand what it was they were buying. Many/most seemed to be looking for a device weighted to media and social networking (playing games on Facebook seemed to come up, other stuff like that). I got the impression many were expecting something like an ipad on one side and a kindle on the other. They didn't seem to understand that the power of the eDge lay in it's notes/annotating interface. Also, a lot couldn't cope with the learning curve of the Android UI, and weight and 'unsleekness' were an issue. As a result, quite a few gadget blog sites picked up on the 'less than glowing' comments. Hence, negative press.