Email from the Store Support, as answer my question:

[HELP #CJV-311054]: HOW LONG ARE WE GOING TO BE SUPPORTED?

mostra dettagli 03:55 (5 ore fa)

Mr. Lorenzo [...],

Thank you for contacting enTourage System Customer Support. We apologize for the inconvenience this issue has caused you.

In behalf of the management of enTourage Systems, the company is not shutting down.


[...]


Thank you for choosing enTourage Systems and have a nice day.


Heinrich Baranda,
enTourage System Customer Support



Help Request Details
===================
Help request ID: CJV-311054
Department: Store Support

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My question was:

I ordered an EE days ago, I did not know what was happening here. Now the EE is on its way to my home.

I have the right to know if this company is shutting down or not, as I just gave you my money, and I have to decide if to return the device or to keep it.

HOW LONG WILL WE HAVE SUPPORT, EXACTLY? WILL I HAVE IT REPAIRED OR SUBSTITUTED IF IT WILL HAVE TROUBLES, AT LEAST IN THE WARRANTY-COVERED YEAR?