MobileRead Forums - View Single Post - Stop risible games, how long are we going to be supported?

lorenzoens · 03-31-2011, 07:23 PM

I ordered an EE days ago, I did not know what was happening here. Now the EE is on its way to my home.

I have the right to know if this company is shutting down or not. I DO NOT ALLOW YOU to TEASE ME, as I just gave you my money.

I do not know if in enTourage company there is a lawyer. If there is, then ask him about consumer rights.

HOW LONG WILL WE HAVE SUPPORT, EXACTLY? CAN I HAVE IT REPAIRED OR SUBSTITUTED IF IT WILL HAVE TROUBLES, AT LEAST IN THE WARRANTY-COVERED YEAR?

Here in Europe every product is covered by 2-years warranty, and I think it's still not enough. Even if your device is covered only by 1-year warranty, I bought it nonetheless, because I like the concept and trusted your work.

Time to prove if you are really a trustworty and respectful company: give us an answer.

03-31-2011, 07:23 PM	#1
lorenzoens Edge User	Stop risible games, how long are we going to be supported? I ordered an EE days ago, I did not know what was happening here. Now the EE is on its way to my home. I have the right to know if this company is shutting down or not. I DO NOT ALLOW YOU to TEASE ME, as I just gave you my money. I do not know if in enTourage company there is a lawyer. If there is, then ask him about consumer rights. HOW LONG WILL WE HAVE SUPPORT, EXACTLY? CAN I HAVE IT REPAIRED OR SUBSTITUTED IF IT WILL HAVE TROUBLES, AT LEAST IN THE WARRANTY-COVERED YEAR? Here in Europe every product is covered by 2-years warranty, and I think it's still not enough. Even if your device is covered only by 1-year warranty, I bought it nonetheless, because I like the concept and trusted your work. Time to prove if you are really a trustworty and respectful company: give us an answer. Last edited by lorenzoens; 03-31-2011 at 07:26 PM.