Sorry to have worded my comment so strongly. I'm quite analytical in selecting the tools most appropriate for my professional needs and physical limitations, and when I used the term "painful," I meant physically painful, not annoying or bothersome. If it were necessary to own a product longterm in order to determine rationally that it doesn't meet one's needs, there would be no such thing as a test drive, or consumer reports, or display models, or trying a friend's device. We all make analytical choices whenever we comparison shop. I'm sure Kindles and iPads and other tablets are nicely made devices that are perfectly useful for many users, but the functions and features the eDGe offers that those tools lack are precisely the functions some of us require. Where the annoyance comes in is when you have finally discovered a unique tool providing a solution to a significant set of problems only to learn a day later that its manufacturers have apparently folded up the tent.