I also have a "lighthouse" which plays a short phrase of bad music over and over. MY PE worked very well with dingo and then worked a couple of weeks significantly better with ermine. But last week the LCD screen went all white when i woke it from hibernation. When I try to reboot it also goes all white. The e-reader screen goes through its usual permutations during the booting process but the LCD screen just glows white and annoying music blares from the speakers. I contatced tech support on the 14th and they escalated to Tier 3 that same day. It is now the 18th and I wait to hear from them.

I have grown to really like this device. In fact, I ordered a second one to give my daughter for her birthday. I hope the tech support is as good as the forums suggest it is.