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Originally Posted by PugLady
Good thing you didn't invest in the Aptera electric car which had an original release date of 2008 if I remember correctly. There's still some diehards hanging in there and waiting for it
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Ok, that made me laugh. I still get email updates from Aptera.
Quote:
Originally Posted by PugLady
In any event, seems to me that enTourage should still receive the benefit of the doubt since they HAVE brought their product to market and ARE doing due diligence to make sure whatever updates they bring forth is ready for prime time so as not to screw up the good will earned with their new customers.
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I agree. I honestly can't wrap my head around the some of the frustrations here. We all have working products. If our products don't work, the company takes care of us with near lightening speed and efficiency. Really, I believe they've more than lived up to their contractual obligation. I can understand people being disappointed over the difficulty with which new apps can be created because the SDK hasn't been released, or the couple of features that it sounded like we were going to have a pre-order time that we don't have. But, I just don't get all this major negative energy around the device not being updated, or about a company not disclosing private company business. If they choose to update, you get a better product than you bought. That's cool. If they choose to share what they're working on, then you have more insight into where the company is going. You didn't pay for either of those (even if you think you did) when you bought your edge. You paid for a machine that did x, y and z. If you weren't happy with those functions, Entourage gladly refunded your purchase. If it didn't do x, y, and z because your machine had an issue, they fixed it. If you really wanted a machine that did q, r and s, then maybe you have to take some responsibility for your gamble on the edge.
I can understand disappointment, but some of the huffiness around here is just way past my ability to comprehend and empathize with.