Sadly, my first post to this forum is to echo Boris’ and others’ concern on lack of information from the company. I've had my pocket edge since late December and it is THE tool I've been looking for over the past few years. I actually have a few friends in the government relations profession that are interested in this device as it meets a majority of our needs where a bberry or ipad fall short. (Happy to provide more detail in one of the other threads). Unfortunately, I'm holding off recommending the pocket edge to them until I get a better sense of how responsive this company is going to be to existing customers. I understand IT support has been great – but seeing the lack of a simple staff reply to these forum questions is indeed troubling.