My machine ate my response to you yesterday, but I'm glad it got resolved! I had suggested to contact them to ask them to put it through manually because if you have a card with a US billing/shipping address, there shouldn't have been a problem. (As a Canadian I am all too familiar with these address verifications ...)

I am curious, though, whether you're having the items shipped internationally or to a US address first. Last time I checked, Entourage wasn't shipping outside of North America. If that's still in fact the case, then I can actually see why it's not worth it to them to change vendors or systems so that they can accept foreign cards. If they do ship outside now, then I agree it needs to be easier for owners to get necessary accessories (spare batteries esp.) whether that means accepting foreign cards or using a reseller who does.

Most accessories in the store can be purchased elsewhere (if not the exact same thing then reasonable equivalents) and we're now seeing reports from people finding generic power adaptors/supplies that have the right tips and work with the devices. But there's still the issue of extra batteries, which are so handy to have.

Anyway, glad it worked out for you. Maybe the Discover card is something I should consider for the future, too. In Canada we can get USD currency credit cards (so that if hubby is paid in USD and deposits into our USD currency account, he can pay the credit card off from that account and not worry about exchange rates), but they are still issued from Canadian banks and have Canadian billing addresses. We can call and have a US billing address added to our file, which has worked somewhat successfully for us. But those auto-verification address checkers are brutal and won't pick up any additional addresses that are just sitting "on file." When that happens, we do have to call the vendor and ask them to call the credit card company to verify the address manually. So I know where you're coming from!