Originally Posted by sammieb77

Ok. on the system\Device Storage page I have 322MB of total space with 147MB available space. 2.47/2.49GB of internal storage and .77/.92GB of SD card space available.

On startup I have numerous applications force closing but from what cheyennadonna says I don't think it is my app space unless I am looking in the wrong place. These are the applications that force close on startup.

com.appventive.execassist.ad (keeps reappearing)
com.andappstore.androidclient
android.process.media
com.fsck.k9
com.appventive.mailprovider
process.bn.ereader
android.process.media

I have tried a factory reset without the SD card or USB card and all my previously downloaded apps are still there. The user settings for the apps are still there. It appears that the factory reset does not work. I have tried downloading the update.zip file and following the instructions on this page on both a SD card and USB device (formatted to FAT32) without luck. I have deleted the apps that are force closing and on restart, everything is still listed and active in the app list.

At this point, I would like to know if there is anyway to restore the pocket edge to the factory settings so my wife can start over. I'll be calling tech support tomorrow but hope someone has any other ideas.