This is one of a serious of problems I'm having with my PE. I've had my PE for several months now with no problems until last week. Now, I'm unable to run any programs (email, browser, calendar) without getting process com.android errors. And per this thread, I can't get wifi radio to stay on. I've haven't recently download any programs only a few books from the edge store. I have done numerous resets, including factory reset, but the errors remain. I'm certain it's an operating system problem and a re-install would solve it. Can you only get the link from Entourage Tech support?