hi cheyennedonna, thanks for replying. i guess i'm kind of stupid when it comes to this stuff! when the apps went into "my music" (icon on desktop) what should i have done? also where do i find the internal memory & how would you uninstall instead of deleting? this is so different compared to a MS os. i really know nothing about android & apk. etc, etc. i have alot of learning to do!! i have the HSN icon on my apps screen but it's also in the "my music" folder.