Thanks, Hopi!
Cloud M.D., follow the instructions
here to download the update on a PC/Mac, transfer it to your eDGe and update that way. Take care to download the update for your eDGe - either the Pocket eDGe or the larger enTourage eDGe.
If you continue to have problems with the update, I recommend you contact Tech Support (
www.entourageedge.com/support).