Quote:
Originally Posted by borisb
How very strange that it took that long yet ended up completing. Trust me - it should only have taken 5-10 minutes
Having the offline update.zip on an attached USB key, or on the SD card, during a normal online update can cause the eDGe to endlessly patch and reboot.
All you need to do is delete the update.zip you downloaded. You can leave the USB key in the eDGe and go to the "Storage" app, tap on "USB0", tap and hold the update.zip and delete. Perhaps enTourage has updated the update procedure to delete the update.zip for you, so the file may not be there, in which case you're done.
It's better to delete the file than have it haunt you down the road 
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Thanks Boris. I did that (delete the zip file). I emailed TS seeking for an explanation about the long update and the frozen LCD and am awaiting their reply. It's just fortunate that it completed the upload after all that time. But it has shaken my faith in the reliability of the product somehow. An explanation to help me understand what happened and how to avert it would really help.
I really appreciate your rational take on all of this. It nicely balances Chubulor's skepticism

. Both points of view are valuable for a healthy exchange of information. Thanks also Chubulor for your caution about prematurely aborting the update. It came just in time.
I have several gadgets but the eDGe community really wins hands down on the support front. It's nice to be part of it.