Welcome to the forums, Paintbrush
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Originally Posted by Paintbrush
I have been reading through the forums and have learned some things while walking away more confused about others.
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Always feel free to ask for clarification
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Originally Posted by Paintbrush
My first problem is the trackpad. It seems to malfunction occasionally. Sometimes this is fixed by shutting down and restarting the PE, but sometimes not. Customer service told me that this has been a common complaint and it's a software thing, but they have not really instructed me how to fix it.
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When Tech Support says "it's a software thing" they mean they have to release a software update for it. These come out maybe once a month, as needed, and are a free download. Keep an eye on these forums for news then the next software update is released.
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Originally Posted by Paintbrush
My second problem is Docs to Go/Keypad stuff. I asked CS about this and the guy told me to do what I'd already been doing that wasn't working. When I open a document (say, Word) and then want the keypad, I hit the menu button, but I get a set of six buttons at the bottom instead of a keypad. The same happens for excel. I'm not sure what I'm doing wrong or if I have to have something setup a certain way.
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All the buttons on the LCD screen are dual mode. A single press performs the action indicated by the symbol on the button. Press-and-hold (a long press) performs a secondary function. In this case, pressing and holding the Menu button will force the keyboard to appear. Try out the other buttons to see what they do.
Fire away with any more questions - chances are it's a quick answer