View Single Post
Old 11-12-2010, 06:14 PM   #7
Bee
Edge User
 
Well, I wouldn't be too harsh on Garret. I tried contacting Customer Service for two solid days, calling them every hour, on the hour, for two days straight. All I received was a message saying "Customer Service is busy. Leave a message and someone will call you back." WHAT???? I own a lot of electronic toys and have NEVER gotten that treatment...ever! I'm going to hazard a guess that they were overwhelmed by some of the 13,000 HSN customers calling them and got backlogged and overloaded, as a result.

So, Garret, I understand your pain; I've been there and it's probably an anomaly, why they didn't call either you or I back.