Thanks for the reassuring words about HSN, Spock.
Let's hope I never have to test their responsiveness with their 3 yr protection plan or extended return policy.

Battery on the Pocket Edge is not customer removable (without voiding the warranty). Got that word from Entourage customer service.

Hmmmm!! My Pocket Edge will arrive tomorrow, Nov 5. Should I wait until Monday, Nov 8 (official release date) before giving my thoughts and experience with it?