All I can say is wow, I've never seen anything like that before. I would love to know the resolution and cause when tech gets it sorted out. Sorry I could not help.
Add on - I searched for similar problems in Android and found a few, very few references to a similar issue - suggestions included clearing the apps cache and data before an uninstall. I'm sure, if nothing else can help, that tech can provide you with a download to flash you device.