Quote:
Originally Posted by knightmail
Hi All
After much trying with e-mail i finally found bookeen's phone number on the delivery invoice
it is 0033 1 45654256
and a 'real' voice (who speaks/understands english was very helpful)
p
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I had the same problem and they had to take ot back in as well......BTW the replacement is working absolutely fine....must be a manufacturing bug.....if these bugs continue would it not be pertinent to ask Bookeen for an extension of the warranty?
especially as they take so long to respond (1 month in my case) and surely they should share some of the liability