Quote:
Originally Posted by borisb
As of tomorrow (Aug 10), it seems that to buy an eDGe you'll have to order via a retailer: http://www.entourageedge.com/blog/?p=676.
Accessories and ebooks/etextbooks will continue to be sold via the enTourage website.
I don't know how warranty support will work - do we return it to the retailer, or directly to enTourage? If to the retailer, what kind of response time will we be looking at? |
I got lucky. Ordered mine this morning at 6am CST. Standard overnight. I emailed sales and inquired as to whether I would see it tomorow. They told me their disclaimer was to cover processing incidentals, and that he couldn't guarantee it. The gentleman I emailed promised to email me back later if it wasn't shipping today, otherwise I would be emailed my tracking information. So I'm very excited! I've heard entourage has excellent customer service, and if this is any indication of what to expect, I'm thankful I just managed to sneak into their warranty support before the doors closed.