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Old 12-26-2010, 01:30 PM   #11
pewterbot9
Edge User
 
Quote:
Originally Posted by ivan View Post
I had a client that swore blind his wep key was correct but he couldn't connect. I got him to retype the key and he used letter O in place of zero and there is no way that is ever going to connect. When he corrected that it worked and he had his connection.
That might be the answer to this person's problem...but there are cases where one cannot connect, in spite of using the correct password. Could be a glitch in the network, the user device, or the host device. Often, the problem clears up on its own, later that day or the next. Sometimes a simple reset of the router clears things up.

In short: I wouldn't take the Micro$oft approach and automatically assume it's a user blunder.