Thank you borisb - I'm not surprised at all! I knew I had come to the right place. I do have additional questions, if anyone is up to the challenge:
1. How do I delete email accounts? I've tried setting up three different ones and obviously I'm not doing something right, so I'd like to delete them and start over.
2. I followed the instructions for checking for an update, and the device says it has downloaded several times, yet the version does not seem to be updated. It still says its 1.6. I must be missing a step...?

Thanks to everyone that has responded. I do WANT to like my eDGe, I really do!