Before the edge I had never used an android device and like many others was a little apprehensive with spending so much on a new company that people don't know much about. I will be absolutely honest though, I am glad I did. The customer service alone is a jewel. They are there and available and return your emails. I haven't experienced any over heating and the issues that we had in the beginning were fixed with the first three patches. They are also pretty quick with updates, its been out three months we have had 3 patches and will have our first major update by the end of the month much quicker. If you want this for entertainment purposes wyou may be better getting an ipad for apps, but if you want an educational, business, as well as a music, and video player then the Edge is for you. Hey do you all think they are hiring for advertising lol. No seriously this is a great device.