Quote:
Originally Posted by 10tklz
So... the same issues any company with any sort of computing device would have? I payed for this device, I own it and use it, nobody else. Why does someone else hold the administrative password? They could just as easily issue a EULA in which they disclaim all responsibility if I mess up my own edge. If I break it that's my problem.
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Have you ever worked in a support organization? Even if you state that 'rooting' is not supported and you are one your own, it will not stop a user from trying to get support for it. Me being a logical being, I completely understand the risks of rooting a device and if I "F" it up, I KNOW I can't go back to them and complain. The first thing I'd do is restore it to the factory image and retest. If the problem STILL persists, then I would feel justified in calling in for support.
That being said, how many "normal" users who were given root access would feel the same way EVEN WITH the disclaimer. My experience is very few actually see the logic in this.
I like what the OLPC (One Laptop Per Child" developers did. They allowed you to unlock the unit with a special key. This way, they have a record of you having elevated access and if you call in for help, they KNOW you could have screwed it up by going outside of the normal operations of the unit.
If enTourage implemented this for the more brave users, I'd be fine with that.
Just my 2 cents.
Craig